Terms of Service

You must be at least 21 years old and able to form a binding contract to use the Service. The Service is intended for use by licensed cannabis retailers and other businesses operating in compliance with all applicable laws. You are responsible for ensuring that your use of the Service, including any content you display, is lawful in your jurisdiction.

You must provide accurate account information and keep it current. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly at support@canopydisplay.com if you suspect unauthorized use. We are not liable for any loss arising from unauthorized use of your account that results from your failure to keep your credentials secure.

We may offer a free trial for a limited period. At the end of the trial, access to paid features will end unless you start a paid subscription. We reserve the right to modify or discontinue trials at any time. One trial is permitted per business unless we agree otherwise in writing.

Paid plans are billed per active screen on a recurring monthly basis. By starting a subscription you authorize us and our payment processor to charge your payment method on each renewal date until you cancel. Fees are stated exclusive of taxes, which you are responsible for where applicable.

Payments are processed by a third-party provider (Stripe). We do not store your full payment card details. Your use of payment features is also subject to the payment processor’s terms. We may change our pricing on a prospective basis by giving reasonable notice; changes take effect at your next renewal.

You may cancel a screen or your subscription at any time; cancellation takes effect at the end of the current billing period, and you will retain access until then. Except where required by law, fees already paid are non-refundable and we do not provide prorated refunds for partial billing periods.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription. We may update, improve, or modify the Service over time. We may also establish general limits on use, such as the number of active screens associated with your plan.

“Customer Content” means the menus, product data, images, videos, text, and other materials you upload, create, or make available through the Service, including data synced from your point-of-sale system. You retain all rights in your Customer Content. You grant us a worldwide, non-exclusive license to host, store, reproduce, process, and display your Customer Content solely as needed to operate and provide the Service to you.

You represent that you have all rights necessary to use and display your Customer Content and that it does not infringe the rights of any third party or violate any law. You are solely responsible for the accuracy of pricing, product, and compliance information displayed on your screens.

The Service can connect to third-party point-of-sale systems (such as Dutchie) using credentials you provide. Those third-party services are not controlled by us and are governed by their own terms. We are not responsible for the availability, accuracy, or completeness of data provided by third-party systems, including product availability, pricing, images, or lab data. You are responsible for maintaining valid credentials and permissions for any integration you enable.

You agree not to, and not to permit others to:

• use the Service for any unlawful purpose or in violation of any applicable regulation;
• display content that is false, misleading, infringing, defamatory, or obscene;
• attempt to gain unauthorized access to the Service, other accounts, or our systems;
• reverse engineer, resell, or sublicense the Service except as permitted by law;
• interfere with or disrupt the integrity or performance of the Service;
• circumvent usage limits, security features, or access controls.

You are solely responsible for ensuring that your menus, advertising, and displays comply with all laws and regulations applicable to your business, including cannabis licensing, advertising, labeling, and age-restriction requirements in your jurisdiction. The Service is a display tool and does not provide legal or compliance advice. We may remove content or suspend accounts that we reasonably believe violate applicable law or these Terms.

The Service, including its software, design, and trademarks, is owned by CanopyOS and its licensors and is protected by intellectual property laws. Except for the license expressly granted to you, these Terms do not transfer any rights in the Service to you. Any feedback you provide may be used by us without restriction or obligation to you.

We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted, timely, secure, or error-free. The TV player is designed to continue displaying the most recently cached content if connectivity is lost, but we do not warrant that cached content will always be current. We may perform maintenance and may suspend the Service as reasonably necessary.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service, or any data displayed through it, will be accurate, complete, or error-free.

To the maximum extent permitted by law, CanopyOS and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

You agree to indemnify and hold harmless CanopyOS and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your Customer Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

These Terms remain in effect while you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that creates risk or legal exposure for us or others. Upon termination, your license to use the Service ends. Sections that by their nature should survive termination will survive.

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Oregonwill have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction in those courts.

These Terms are the entire agreement between you and CanopyOS regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Contact us at support@canopydisplay.com.